Service Technician Level 1 (Retail)
- 📅
- Jan 10, 2018 Post Date
- 📅
- 18000071 Requisition #
ATS Euromaster in LOCATION is a busy retail
centre, servicing a range of light vehicles. This centre offers a comprehensive
range of products and service maintenance to our retail customers.
The Role
As a Service Technician Level 1 at ATS Euromaster in LOCATION, you will assist the centre management team by
providing a consistent and outstanding level of customer care in line with the
company’s values, policies and procedures.
As part of the team you will help to achieve centre objectives in order to maximise sales and enhance the profitability of
the centre.
Key Responsibilities
- Support the centre management team to
increase centre contribution, assisting in optimising sales of products
and services
- Ensure full Vehicle Health Checks are
carried out and customers are advised accordingly
- Complete fast fit duties, which will
include replacing and servicing tyres
- Solely centre based
- Ensure compliance with our Health and
Safety standards
- Maintain high levels of customer
satisfaction by delivering outstanding customer service
- Comply with all company standards, values,
policies and procedures
The Person
The ideal candidate will have excellent communication and interpersonal
skills as well as a
full valid driving licence. They will also have;
- Experience of;
- working in a similar role
- tyre husbandry
- delivering outstanding
customer care and high sales performance
- Ability to;
- work autonomously
- manage multiple tasks
- adapt and change
- work as a team player
- problem solve
- work flexibly
The Company
ATS Euromaster Ltd, part of the prestigious Michelin Group, has an
extensive nationwide network of Service Centres providing national coverage
across the UK.
As the UK's largest tyre service provider and fleet market specialist,
we pride ourselves on being easy to do business with, offering honest expert
advice and providing our
Customers with outstanding customer care.
In addition to a competitive salary we offer 25 days holiday (plus bank
holidays), a generous flexible pension scheme and a competitive staff discount
scheme on our range of products and services.
We also offer additional voluntary benefits including childcare
vouchers, discounted eye care and holidays. Training will be provided including
City & Guilds qualifications and numerous opportunities for career
development will be available.